Companies increase profit contribution of quality management by quality controlling. Quality controlling co-ordinates profitable implementation of quality strategy by all quality activities through planning, execution, monitoring, and reporting. Often quality controlling has limited co-ordination power, because an explicit quality or excellence strategy is missing, only common quality cost accounting is available, and only some quality activities are included. more….
How value-adding performance, waste, and excellence of marketing, sales, R&D, and production are to be reported by controlling?
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